Privacy Policy

1. Data controller

Bloom Beauty ("Bloom Beauty", "we") is the controller of the personal data you provide to us. You can contact us at:

• Email: elena@bloombeauty.es
• Address: C/ Adolfo Luque Chicote, Local 8, San Pedro de Alcántara, Marbella, Spain

2. Data we collect

We collect the following personal data:

• Contact data: name, email address, phone number and message, when you use our contact form.
• Order data: name, shipping address, email and payment details (handled by Stripe) when you make a purchase.
• Browsing data: technical cookies necessary for the site to function and, with your consent, analytics cookies.
• Waitlist data: email address when you join the Sotogrande waitlist.

3. Legal basis for processing

• Performance of a contract (order processing and fulfilment).
• Legitimate interest (responding to contact enquiries).
• Consent (analytics cookies, waitlist and marketing communications).
• Legal obligation (invoicing and accounting requirements).

4. How we use your data

• Respond to your enquiries and contact requests.
• Process and manage your orders.
• Keep you informed about the Sotogrande opening if you joined the waitlist.
• Comply with applicable legal and tax obligations.
• Improve our website through anonymous traffic analysis (only with consent).

5. Third parties and transfers

We only share data with the following third parties, to the extent necessary:

• Stripe: payment processing. See their privacy policy.
• Supabase: database storage (EU servers).
• Vercel: website hosting.

We do not sell or share your data with third parties for marketing purposes.

6. Data retention

• Contact data: 2 years from last interaction.
• Order data: 5 years to meet tax obligations.
• Waitlist data: until Sotogrande opens or until you unsubscribe.
• Analytics cookies: 13 months.

7. Your rights

Under GDPR you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Request erasure of your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, contact us at elena@bloombeauty.es. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD).

8. Cookies

We use the following types of cookies:

• Technical cookies (necessary): essential for the site to function. No consent required.
• Analytics cookies: allow us to understand how you interact with the site, anonymously. Only activated with your explicit consent.

You can manage your cookie preferences at any time via the cookie banner or by clearing cookies in your browser settings.

9. Changes to this policy

We may update this policy at any time. If changes are significant, we will notify you by email or via a prominent notice on the site.